SCCG · Payments

Payments Fragmentation Defines Operational Risk for iGaming Operators Across African Markets

africa
Payments Fragmentation Defines Operational Risk for iGaming Operators Across African Markets
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Payments form part of the iGaming product in Africa, where fragmentation across markets produces inconsistent success rates, high friction and fraud. Nigeria processed 11.2 billion electronic transactions in 2024; Kenya had 94.35 million mobile accounts in July 2026. Africa’s Q1 2026 fraud rate reached 2.54%, 66% above global average.

SCCG Take — Operators must secure local rails and unified compliance systems to maintain reliability without adding friction, or risk elevated abandonment and fraud exposure in diverse African jurisdictions.

Speed and reliability in deposits and withdrawals form a core product requirement for iGaming operators in Africa. Failed transactions and inconsistent settlement directly reduce betting activity, retention and customer lifetime value. The continent does not function as one payment market.

Nigeria recorded ₦1.07 quadrillion (£558bn/US$702bn/€673bn) in electronic payment transactions in 2024, according to the Nigeria Inter-Bank Settlement System, with volume reaching 11.2 billion transactions from 9.7 billion the prior year. Kenya held 94.35 million registered mobile-money accounts in July 2026. As reported by iGaming Future, each jurisdiction maintains distinct rails, regulations, currencies and consumer expectations.

Friction and Fraud Drive Commercial Impact

Jamiu Ajibode, a payments and product specialist focused on African markets, states: "Payment is part of the product itself." He adds that "Delayed withdrawals can be even worse because that is when the customer is expecting to access their money." Growe CEO and Partner Anton Rublievskyi underlined demand for "fast, simple products with instant payouts."

Africa posted the world's highest regional fraud rate in Q1 2026 at 2.54 percent of verification attempts, 66 percent above the global average per Sumsub’s 2026 iGaming Fraud Report. SEON separately found 57 percent of 332 operators surveyed reported fraud losses growing faster than revenue. Tamas Kadar, SEON CEO, emphasises the need to "unify their data across every stage of the player journey to catch fraud."

Reliability First in Controls and Integration

Samuel Olaitan of payments provider DalaPay notes that a method performing well in one market "can behave completely differently in another." He states: "Speed and compliance should not be treated as opposing objectives." Risk-based KYC, transaction monitoring and automated controls enable fast movement for legitimate customers.

Simon Munsamy, Playtech’s Managing Director for Africa, said processes must be quick across the full player journey on mobile. Ajibode ranks priorities as "Reliability first, then choice and speed." The Financial Action Task Force published new gaming risk indicators in September 2026 highlighting multiple accounts, identity discrepancies and unusual patterns. Olaitan concludes that improved infrastructure, interoperability and regulatory alignment can shift payments from bottleneck to growth enabler.

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