
UK Gambling Commission bank transaction analysis of 3,426 transactions from 179 individuals shows 91% of repeat unlicensed users also gamble with licensed operators. 45% of PGSI 8+ scorers engage the black market. Panelists stress need for motivation research beyond payment blocks.
SCCG Take — The overlap shows payment blocks alone cannot segregate markets or resolve player protection gaps. Targeted research into motivations is required to inform effective regulatory and operator responses.
The UK Gambling Commission has published research showing that many punters who repeatedly use unlicensed operators continue to gamble with licensed ones. This challenges assumptions long held by the regulator and much of the industry about black market dynamics.
The findings were unpacked on SBC News' iGaming Daily podcast, where host Charlie Horner was joined by SBC Media Editor Ted Menmuir and SBC News Editor Ted Orme-Claye to examine the implications for player protection.
The Commission analysed bank transactions from a sample of UK consumers, tracking 3,426 transactions across 179 individuals. Menmuir identified the headline result as the overlap, with 91% of those showing repeat unlicensed activity also gambling via licensed operators. This undercuts the view that black market use means abandoning the regulated market, a point operators have raised for years. Orme-Claye agreed the data does not entirely dismiss the pull of unlicensed sites.
Orme-Claye drew attention to the risk profile. 45% of those scoring eight or more on the Problem Gambling Severity Index (PGSI) transacted with the illegal market, indicating problem gamblers form a core customer base for offshore firms. Some may be self-excluded players targeted by non-GamStop brands.
The panel noted the small sample and methodological limitations but said the work remains valuable for relying on real transactions instead of surveys. They concluded that the next step is research into player motivations, as blocking payments alone will not address the underlying issue.
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