Singapore GRA Expands AI Tools and Reports Declining Local Casino Visitation in 2025/26 Annual Report
Singapore’s GRA detailed its AI Masterplan and tools like Microsoft Copilot plus anomaly-detection systems in the 2025/26 Annual Report. Local casino visitation fell to 91,000 or 2.7% of adults while levy holders held at 6,700 and crime stayed low. Regulators are embedding AI to raise effectiveness while preserving core skills.
SCCG Take — Regulators using AI for efficiency will raise the compliance bar for operators through faster data review. Singapore’s stable metrics show this need not increase friction if core skills remain central.
Singapore’s Gambling Regulatory Authority (GRA) has outlined expanded use of artificial intelligence to strengthen its regulatory effectiveness. In its 2025/26 Annual Report, released this week, the GRA positioned technology as a strategic enabler and confirmed rollout of an AI Masterplan to direct its roadmap.
GRA Chief Executive Daniel Tan detailed deployment of Microsoft Copilot and other digital tools across the organization in the past year. The authority introduced AI bots to support officers accessing corporate resources including finance regulations, plus systems that flag anomalies in audit log reviews. Officers have taken ownership of identifying practical AI use cases to improve efficiency.
Empowering officers to experiment with and apply AI has strengthened their capabilities and confidence in using these technologies effectively and responsibly. The GRA continues to ensure officers develop core regulatory skills even in this AI age.
The report also records the GRA’s relocation to a new office featuring modern workspaces and shared facilities to foster cross-divisional collaboration. License renewals were completed for operators including Marina Bay Sands (MBS) and Singapore Pools. The GRA worked with the Ministry of Home Affairs and the two casino operators – MBS and Resorts World Sentosa – to support Singapore’s FATF Mutual Evaluation.
Performance Metrics on Casino Activity
GRA Chairman Hoong Wee Teck reported that casino-related crime remained low. In the 12 months ended 31 March 2026, Singapore citizen and permanent resident casino visitation declined from around 94,000, or 2.8% of the adult population in 2024, to about 91,000, or 2.7% in 2025. The number of annual levy holders stayed stable at about 6,700 in both years.
Regulatory Efficiency in Practice
The GRA’s documented AI initiatives and stable compliance metrics point to measured adoption of technology alongside traditional oversight. Operators and investors in similar jurisdictions will track whether these tools deliver faster anomaly detection and reduced administrative burden without diluting core regulatory judgment.
Reporting: Inside Asian Gaming
Generated by SCCG’s automated editorial system from published source reporting. SCCG Management holds editorial responsibility.
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