Aristocrat Interactive CXS Secures ISO/IEC 27001:2022 Certification Across All Global Offices

Aristocrat Interactive’s customer experience solutions division, CXS, has secured ISO/IEC 27001:2022 certification across all its worldwide offices.

The certification follows an external audit by the British Assessment Bureau. The assessment reviewed the division’s security governance, security development practices for its product suites, risk management processes, operational controls, and information protection methods.

ISO/IEC 27001:2022 sets requirements for organizations to establish, implement, maintain and continually improve an Information Security Management System.

Global Implementation Verified by Audit

The audit confirmed that each CXS office has implemented the standard. It resulted from close collaboration across the global Aristocrat organization and demonstrates the company’s security-focused culture.

Neil Crossan, managing director of CXS at Aristocrat Interactive, said: “This certification was a rigorous and in-depth process conducted by an external auditor of ISMS requirements, verifying that each of our global CXS offices has successfully implemented ISO/IEC 27001:2022.”

Crossan added: “Achieving ISO 27001 certification represents an important milestone in our ongoing commitment to security, trust, and operational excellence. It provides our customers, partners, and stakeholders with independent assurance that we have established a structured and risk-based approach to protecting the information entrusted to us.”

Crossan also stated: “Now that we have been certified to meet internationally recognized information security standards, we will embed these best practices as part of our ongoing process, further demonstrating Aristocrat Interactive CXS continues to raise the bar on our cybersecurity capabilities.”

Enhanced Assurance for Customers and Partners

Aristocrat Interactive stated that the certification gives customers independent validation that CXS maintains a formal and effective information security management framework. The division identifies, assesses and treats information security threats through a risk-based approach. It has defined security responsibilities, governance processes and accountability across its operations.

Incident management, business continuity and recovery practices provide increased operational resilience. CXS carries out ongoing monitoring, internal audits and management reviews, along with continual improvement of its security controls.

These measures give customers greater confidence when they evaluate CXS as a trusted technology and business partner. The certification is maintained through an ongoing program of surveillance audits and periodic recertification.

CXS will continue to invest in its people, processes and technologies to address evolving cyber threats and support the secure delivery of its products and services. This development was reported by Yogonet International.

Reporting: Yogonet International

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