PAGCOR Extends Regulation Across Full Philippine Online Gaming Ecosystem

PAGCOR is advancing a regulatory framework that reaches beyond operators to encompass the full online gaming ecosystem in the Philippines. Jessa Mariz R. Fernandez, head of PAGCOR’s online gaming department, outlined the effort in a keynote at the inaugural CiG iDEA Summit at Manila’s Newport World Resorts. As reported by Inside Asian Gaming, she framed the recent market correction as a chance to shape a credible, sustainable sector rather than a sign of decline.

Market Adjustment as Catalyst for Reform

Fernandez stated that a successful gaming market “is not defined simply by how fast it grows. It is defined by how well it is governed.” The Philippines has seen exceptional growth in electronic and online gaming followed by significant adjustment. PAGCOR views this period as one that tests business resilience and prompts review of whether existing rules remain fit for purpose.

As gaming administrators, B2B providers, technology companies, payment providers and Special Class BPOs have become integral, regulation can no longer stop at the operator. PAGCOR has strengthened its B2B framework, issued transition guidelines for providers working with accredited gaming system administrators, set rules for cash rebates and cash back programs, expanded offenses and penalties, and adopted consistent standards for violations. It has also consolidated requirements for clarity and transparency. The jurisdiction remains the only one in Asia-Pacific with regulated markets for all major verticals, though New Zealand plans to issue up to 15 online casino licenses by year-end.

Technology Risks and Regulatory Evolution

Fernandez warned that rapid technology advances and the persistent black market remain core challenges. Both the Philippines and New Zealand will confront questions around artificial intelligence, which aids fraud detection and compliance yet can enable more sophisticated evasion. “The challenge, therefore, is not to resist technology. It is to ensure that our regulatory frameworks evolve alongside it,” she said.

PAGCOR intends to review policies, engage stakeholders, coordinate with agencies and test new approaches. Regulation cannot stay static in a borderless, constantly changing industry. The quality of the framework will ultimately determine whether technological change produces sustainable outcomes.

Where the Risk Lies. The expanded scope increases compliance burdens on every participant in the chain and demands continuous adaptation. Operators and B2B suppliers that treat these reforms as procedural checkboxes rather than structural requirements may face expanded penalties or market exclusion as enforcement sharpens.

Reporting: Inside Asian Gaming

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