QuinnBet Settles with UK Gambling Commission for £609,104 Over AML and Safer Gambling Control Failures

QuinnBet (Gibraltar) Limited has agreed to a regulatory settlement of £609,104 ($830,501) with the UK Gambling Commission after a compliance review uncovered significant shortcomings in its anti-money laundering and social responsibility controls. The review covered the operator’s remote gambling licence spanning March 2023 to August 2025. The sum includes a disgorgement payment of £193,118 plus contributions toward the Commission’s investigation costs, with all funds directed to the UK government’s Consolidated Fund.

As reported by iGaming Business, the Commission identified insufficient controls to act in a timely manner on customers displaying disproportionate spend. One customer with monthly payslips indicating earnings of approximately £2,000 deposited and lost £9,000 within four days. Another deposited around £120,000 and withdrew £111,000 over less than three months without verified source of funds.

Anti-Money Laundering Failings

The investigation found delays in submitting Suspicious Activity Reports. Platform migration errors also allowed 194 customers to exceed deposit limits. These issues resulted in breaches of Licence Condition 12.1.1 on effective AML policies, alongside related social responsibility code provisions on timely identification and response to harm indicators.

Social Responsibility Failings

QuinnBet’s harm mitigation relied too heavily on manual interventions with slow alerts. One player placed approximately 4,800 bets in a single day and 7,000 the next without internal warnings. Another staked more than £215,000 in one day after a large win, with activity flagged only in the following day’s morning report. A manual system for lower deposit limits on customers aged 18-24 also failed in practice, allowing one player to deposit eight times their monthly limit and lose the sum in a single day.

Director of Enforcement John Pierce emphasised the serious consequences of relying on systems unable to identify and respond quickly enough to indicators of harm and financial crime. Pierce added that the Commission expects operators to ensure their safeguards are effective in practice to protect consumers and keep crime out of gambling. The Commission noted QuinnBet’s subsequent remedial actions and cooperation as mitigating factors, while prior public statements on similar failings served as aggravating ones.

This settlement forms part of the Commission’s continued focus on operator-side AML and consumer protection weaknesses.

Reporting: iGaming Business (iGB)

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