
TL;DR — BGC members achieved a 97% pass rate in Serve Legal test purchasing from May 2025 to April 2026, outperforming supermarkets (80%), convenience stores (77%), vape shops (61%) and delivery services (44%). The result is a 5-point yearly gain and the highest in four reporting cycles. Regulated operators demonstrate clearer age-verification discipline than peer sectors.
SCCG Take — The data underscores how licensing and independent testing create measurable compliance advantages over unregulated channels. Operators should treat these benchmarks as operational baselines, not ceilings.
BGC members recorded a 97 per cent pass rate in independent test purchasing conducted by Serve Legal between May 2025 and April 2026. The figure tops all other age-restricted sectors tracked in the benchmarking exercise, according to reporting by G3 Newswire.
Supermarkets posted an 80 per cent pass rate, convenience stores 77 per cent, specialist vape shops 61 per cent and delivery services 44 per cent. The BGC outcome marks a five-percentage-point improvement on the prior year and stands as the highest result across the four annual periods examined.
Serve Legal performs test purchasing to evaluate how businesses enforce age-verification rules when younger customers seek age-restricted products. The Betting and Gaming Council stated that the results demonstrate its members’ commitment to protecting young people through strict age-verification measures, staff training and Challenge 25 policies. These controls are absent in the unregulated market, which operates outside Britain’s licensing regime.
Grainne Hurst, Chief Executive of the Betting and Gaming Council, said: “These are excellent results and a clear demonstration of the high standards being delivered across the regulated betting and gaming sector. Protecting young people is a fundamental responsibility for every regulated operator, and these results show our members are taking that responsibility seriously.”
Hurst added that it is encouraging for BGC members to outperform every other sector while still learning from failures to raise standards further.
Kate Rand, Chief Executive of Serve Legal, added: “These results demonstrate a strong performance by BGC members and underline the value of regular, independent test purchasing. Testing helps businesses understand where their age-verification procedures are working effectively and where further training or operational improvements may be needed.”
Rand noted that the improvement in the BGC pass rate is encouraging and that continued testing will help maintain standards, strengthen consistency and target areas for progress. The BGC intends to keep collaborating with Serve Legal to review failed tests, share lessons and reinforce age-verification across the regulated sector.
Reporting: G3 Newswire
Generated by SCCG’s automated editorial system from published source reporting. SCCG Management holds editorial responsibility.
This is evidence, not spin. When we help clients move into new jurisdictions or design compliance frameworks, these benchmarks matter. Regulators notice. Boards notice. Age-verification isn't a cost center — it's a license-protection asset and a competitive advantage over gray and black markets.
SCCG angle: We build compliance infrastructure into market-entry strategies across 30+ jurisdictions. When a client launches retail or affiliates in a new region, we connect them to testing partners, auditors and training providers who replicate this discipline from day one — because regulators benchmark, and licensing depends on it.
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