
TL;DR — AGCO fined Betty Gaming CA$120,000 after 23 underage individuals created accounts on Betty.ca, nine of whom deposited and gambled. Schnarr called age verification a basic safeguard. This follows a $170,000 penalty against Great Canadian Entertainment for patron monitoring failures.
SCCG Take — Repeated fines signal that Ontario regulators will impose direct financial consequences for technical control gaps, pressing operators to audit verification systems immediately.
The Alcohol and Gaming Commission of Ontario (AGCO) has fined online casino operator Betty Gaming CA$120,000 for failures in its age-verification and player eligibility controls. The regulator determined that 23 underage individuals created gambling accounts on Betty.ca.
The AGCO was notified in November 2025 that Betty Gaming had identified a vulnerability in its systems. In nine cases, users under the age of 19 deposited funds and gambled. Another 14 created accounts but did not deposit money.
Ontario’s gaming standards require operators to maintain effective safeguards against underage access and verify player eligibility before accounts are created. “The legal age requirement is one of the most basic and important safeguards in Ontario’s regulated gaming market,” said Dr. Karin Schnarr, CEO and Registrar of the AGCO. “Young people must not be able to create accounts, deposit money, or gamble online”.
Betty Gaming has the right to appeal the Registrar’s decision within 15 days before the Licence Appeal Tribunal (LAT).
Last month, the AGCO ordered Great Canadian Entertainment (GCE) to pay a $170,000 penalty after a compliance audit of Pickering Casino Resort. GCE failed to adequately identify, assess, and monitor high-risk patrons and report suspicious activity, including potential money laundering indicators.
As reported by Focus Gaming News, these actions form part of the AGCO’s continued focus on core player protections across gaming channels. Operators must treat age and eligibility controls as non-negotiable elements of licensing obligations.
Reporting: Focus Gaming News
Generated by SCCG’s automated editorial system from published source reporting. SCCG Management holds editorial responsibility.
This is the second major compliance penalty AGCO has levied in weeks, and the message is unmistakable: core controls like age verification aren't negotiable. Operators in Ontario and every other regulated market need to audit their onboarding systems now, before regulators find the holes for them. We are seeing enforcement accelerate across North America.
SCCG angle: SCCG helps operators pressure-test onboarding and KYC workflows before regulators do. We connect clients to best-in-class verification providers and compliance auditors across our 545-partner network, and we have guided multiple licensees through AGCO renewals and remediation. If your system has a gap, we help you find it first.