
By Delaney Gembis
In the high-stakes world of casinos, the battle between the house and card counters has been ongoing for decades. Traditionally, casinos have relied on vigilant staff and surveillance systems to identify and manage advantage players. However, the advent of AI-powered tech, like facial recognition and behavior biometrics, is revolutionizing this dynamic, enabling casinos to detect potential card counters before they even take a seat at the table.
The Rise of AI in Casinos
Modern casinos are increasingly adopting advanced technologies to enhance security and protect their revenues. AI-driven facial recognition systems have become a cornerstone of this technological evolution. These systems scan and analyze the faces of patrons as they enter the casino, comparing them against databases of known cheaters, self-excluded individuals, and other persons of interest.
This proactive approach not only allows security teams to intervene before any potential issues arise but also helps identify problem gamblers who have opted for self-exclusion, ensuringsecurity, compliance, and responsible gaming practices.
Beyond Facial Recognition: Behavioral Biometrics
While facial recognition is a powerful tool, the integration of AI extends beyond mere identification. Behavioral biometrics, a form of identity verification and fraud detection, analyzes unique patterns in user behavior rather than physical traits like facial features to detect suspicious conduct. This AI-enabled tech can monitor betting patterns to identify behaviors indicative of card counting or collusion at poker tables. For example, it can observe body language cues, such as repeated glances at security cameras or signaling to partners, which may escape human attention.
Not only does this tech solve many challenges for brick-and-mortar casinos, but it also comes in handy on the iGaming side of the house too. Behavioral biometrics can use things like mouse movements, keystrokes, and touch interactions on digital platforms to spot cheaters, detect problem gambling, and improve overall game integrity.
The Future of Casino Security
The integration of AI-powered technology represents a significant leap forward in casino security. By combining facial recognition with behavioral biometrics, casinos can proactively identify and manage potential threats (like card counters) before any damage is done, while also enforcing responsible gaming practices. As these technologies continue to evolve, the gaming industry can look forward to a safer and more secure environment for both operators and patrons.
Aware‘s Cutting-Edge Biometric Solutions
Leading the charge in this technological transformation is Aware, a pioneer in biometric software solutions. Aware offers robust biometric authentication and identity verification tools that are transforming security and fraud prevention protocols in both online and brick-and-mortar gaming environments.
In online gaming, Aware’s biometric solutions provide robust identity verification, helping ensure that players are who they claim to be, thereby preventing fraud, maintaining compliance, and enforcing responsible gambling.
Physical casinos can leverage Aware’s biometric tech for seamless and secure payments and transactions without the need for physical cards, as well as for staff access control and shift management.