Black Box Intelligence is at the forefront of technological innovation within the casino and gaming industry, thanks to its strategic partnership with SCCG Management. The collaboration has led to the introduction of SmartRack, a groundbreaking casino analytics solution that leverages the latest in AI/ML technologies and optical sensing technology. This innovative system offers a real-time, accurate alternative for chip counting and player behavior insights, providing a significant cost advantage over traditional RFID upgrades.
The mission of Black Box Intelligence is to equip the casino industry with advanced tools that not only streamline operational processes but also enhance customer engagement and profitability. SmartRack is positioned as a transformative solution that sets new standards for operational excellence and strategic insight in the gaming sector. Through its partnership with SCCG Management, Black Box Intelligence is committed to driving the industry forward into a data-informed, technologically advanced future, optimizing casino environments for efficiency, engagement, and increased profitability.
ABOUT SMARTRACK
SmartRack, a collaboration with Black Box Intelligence, is an advanced casino analytics solution that transforms casino floor operations with real-time chip counting and player behavior insights. Leveraging the SmartRack appliance, SmartHand technology, and Middleware, it eliminates the need for expensive RFID upgrades, offering a cost-effective, AI/ML-driven alternative. SmartRack not only increases operational efficiency and improves cash handling but also integrates seamlessly with existing casino management systems, providing secure, in-depth analytics to optimize player engagement and profitability.
